Withdraw Funds Back to Your Wallet
When you want to pull funds out, head to the withdrawal tab inside your account wallet. We route payouts back through the same channel you deposited with where possible — so if you deposited via Touch 'n Go eWallet or Boost, the payout goes back there. Enter the amount, confirm your identity step if prompted, and submit the request. Processing moves through
our internal review before the transfer is sent to your e-wallet or bank. We do not commit to a fixed processing window because transfer times vary by payment rail and bank — what we can say is that every request is handled in the order it arrives.
- Open the withdrawal tab — Go to your account wallet and select the withdrawal option from the cashier menu.
- Choose your payout method — Pick the same rail you deposited with — Touch 'n Go eWallet, Boost, GrabPay, DuitNow or FPX bank transfer.
- Enter the amount — Key in the RM amount you want to withdraw; the screen shows any minimum or pending conditions on your account.
- Complete the verification step — If our system flags an identity check, complete it before submitting — this is what keeps your payout going to the right wallet.