What Information We Hold and Why
We collect information you provide when creating your account — your name, email address, contact number, and preferred payment method, whether that is Touch 'n Go eWallet, Boost, GrabPay, DuitNow, or FPX. We also capture transaction records to process deposits and withdrawals accurately and to meet
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fraud-prevention obligations. When you browse the lobby on your phone or on desktop, our servers log standard technical data: IP address, device type, and session timestamps. We use cookies to remember your login state and your last-used wallet so the next session loads without friction. None
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of this data is sold to third parties. We share only the minimum required with payment processors and identity-verification services — and only when your transaction or account verification makes it necessary. Your data is retained for as long as your account remains active, and for
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the period required after closure under applicable law. Where local law in Malaysia permits access to our platform, that same law shapes how long we keep your records and what rights you hold over them. You can request a copy of what we hold about you
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at any time by contacting our support team.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.